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    FAQs

    Your goals, clearly defined. The rest is too. No fine print.

    Can I receive packages?

    Yes, you can receive your packages directly at the residence. Our team handles the reception so you can collect them conveniently.

    Is there parking for cars? Is it included in the price?

    Yes, we have underground parking within the building. This service is included in the room price, subject to availability.

    How safe is the residence?

    Safety is a priority. The residence has access control measures and supervision in place to ensure a secure environment for students and peace of mind for their families.

    What is the nearest public transport option?

    The residence has excellent public transport connections, providing easy access to nearby universities and Madrid city centre. There is a bus stop just a 2-minute walk away.

    Can I wash my personal clothes at the residence?

    Yes, the residence includes a weekly laundry service where you can hand in your personal clothes along with bed linen and towels. We take care of everything so you don’t have to worry about doing the laundry and can focus on what really matters.

    Can I choose my room?

    Yes, you can choose your room type depending on availability at the time of booking. Our team will help you find the option that best suits your needs.